September 2001 Newsletter Articles:

Competitive Pricing

Who in this business hasn't heard these lines? "Your merchandise is overpriced. I can drive over to the local discounter and get it for much less." PFI is committed to offering the most competitive merchandise award pricing in the incentive industry.

What's included in the price?
When presenting our prices, here are some important pricing factors you must take into consideration:

  • All of our merchandise prices are fixed for the life of the catalog - We handle 100% of the award fulfillment Receive and process all orders.
  • Acknowledge by an automatic letter
  • Provide online/off line tracking on all order shipments
  • Handle all returns and replacements
  • We handle 100% of the customer service
  • Toll free access at no charge.
  • Trained staff of customer service professionals
  • Provide order status information - off line and on line
  • We guarantee availability for items that are not discontinued
  • If an item is discontinued by the manufacturer, we replace it with an item of equal or greater value

We offer your award winners our 100% satisfaction guarantee policy. This means that they can return their award to us for ANY REASON and we will replace their order-no shipping charges, no handling fees, no re-stocking costs.

Note: Retail stores may offer this, but they do not offer to pick it up and deliver to the winners doorstep!

 

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