A Full Suite of Enterprise Technology Solutions

One technology platform can manage all your engagement needs—if you don’t see it here, we can create it.

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Customer Loyalty

Employee Performance

Safety Incentive

Sales Incentive

Wellness Program

Years of Service

How We Help

In the late 1990s, PFI was first to market with web-based program management and reward catalog technologies. Today, we offer a completely customizable enterprise engagement technology to motivate all the stakeholders in any organization, including sales and non-sales employees, customers, distribution partners or any stakeholder, along with a complete online reward platform.

Our enterprise engagement program management platform includes:

  • Communication to keep people informed.
  • Gamification to encourage learning.
  • Standing reports to view progress.
  • Social walls to share success.
  • Performance point tracking.
  • Analytics and customizable reports.
  • Rewards, including the most popular brands, gift cards, travel experiences, and even points-based online travel booking.

With PFI, you can start with one program to address a sales or non-sales employee goal, then launch another to address safety and wellness, or another to engage your channel partners or customers—all on the same platform.

PFI is committed to supporting every program with best practices in program design and measurement. That means understanding the purpose, goals, and objectives of the effort; the audience and other stakeholders who can affect outcomes; the information people need to succeed; the rewards that will drive them, and the best ways to deploy and measure the impact.

As with leading customer relationship management and other technology firms, PFI sells and markets its technology, expertise, and reward services through third-party solution providers in promotional products, marketing services, and human resources advisory services. PFI provides training, marketing support, and a team of five industry veterans to help our partners, as needed, with sales presentations, program design and implementation, technology customization, reward selection and fulfillment, tracking and analytics, and billing.

Based on what’s appropriate for each program, audience, and budget, PFI’s reward offerings include merchandise rewards with over 8,000 SKUs of the most popular brands in stock, the most desirable travel experiences, retail gift cards, and even online hotel, air, and cruise booking. Our 200,000-square-foot warehouse enables us to inventory desirable products for rapid shipping and even accommodates exciting warehouse run-through promotions.

AWARDLINK.COM

A complete online incentive program administration and reward fulfillment.

Completely Online

PFI offers complete online incentive program administration and award fulfillment through Awardlink.com.

Tailored to You

Any Incentive Program, Employee Incentives or Recognition to any Sales & Marketing initiative can be easily operated through Awardlink.com.

Proprietary System

A state-of-the-art point tracking system, online redemption and order status updates, to ensure participant satisfaction.

Custom Reporting

Custom online reporting and simple navigation are all features that will ensure a successful Incentive Program.

Your company's style in Mind

Every program will have it's own custom website, branded with the sponsoring companies' logo and overall image.

Even more enhancements

Optional enhancements such as participant surveys, online quizzes and E-mail blasts can be added to keep participants updated on the Incentive Program and on-track with program goals

Contact Our team

Mary Anne Comotto

President
CFO

216.881.1969

Joy Smith

VP of Sales
and Marketing

216.881.1968

Kristian Burgwald

Director of Client
Relations

216.881.3000 ext. 2222

Meet our Full Team

We'd Love To Hear From You

We are always available to speak with you to create the best program that fits your company's goals.

Mon to Fri: 8:00 AM - 5:00 PM EST