Completely Integrated Online Features

PFI offers complete online incentive program administration through its enterprise engagement program management technology and Awardlink.com catalogs and fulfillment. The same platform can be customized to manage different types of sales and non-sales incentive programs, recognition, safety, referral and other types of stakeholder engagement efforts.

PFI’s enterprise engagement technology manages participant activities, communications including information blasts and newsletters, surveys and feedback, suggestions, learning, social recognition, and just about any engagement process. The Awardlink catalog supports merchandise, private label and retail gift cards, travel experiences, and online travel bookings.

Tailored to Your Needs

Every program is customized specifically for the purpose, goals, and objectives of each effort. All enterprise engagement program management and Awardlink interfaces and features can be customized according to the client’s business rules.

Expert Program Design

Technology alone does not solve any problems. PFI brings decades of front-line program management design experiences to every client for almost any type of incentive, recognition, loyalty or related engagement effort to ensure measurable results and impact. We understand how to create business rules that encourage results and minimize the risk of counterproductive behaviors often caused by negligently designed rules.

Custom Reporting

Our enterprise engagement technology can track nearly every result or action taken by a participant in the program, including behaviors and outcomes—and even correlate performance cross multiple programs based on requirements.

Your Company's Brand in Mind

Every program has its own custom program management and Awardslink redemption catalog, with each client’s branding.

Even More Enhancements

PFI has a long tradition of developing customized features for clients. Don’t hesitate to ask about an engagement strategy or tactic you’d like to see designed for your organization.